Dahe Network News Driven by the wave of modern digitalization, government services have gradually begun to transform into electronic and intelligent directions. Since this year, the Huangchuan County Government Service Center has taken innovation as the driving force and service as the core, keeping up with the pace of the times, adhering to the service concept of “let data run more and the people run less errands”, and actively explore new models of government services. From 2024 Starting in May this year, online live broadcast services were launched on the two major platforms of Douyin and Huangchuan Online, bringing a more convenient and efficient government experience to the general public.
Live interaction makes government services within reach
The launch of Douyin live broadcast provides an advantage between the Huangchuan Government Affairs Center and the citizens. A real-time interactive platform was built. Citizens only need to open the Douyin APP and search for the official account of “Huangchuan Government Service Center” to watch the online live broadcast service of Huangchuan Government Service Center. The live broadcast will cover many high-frequency government affairs, from household registration to social security, from public resource transactions to the processing of various certificates. Citizens only need to tap the screen to understand the entire process of handling government service matters in real time. They can also communicate in real time with staff at the government affairs center to obtain first-hand policy interpretations and handling guidance. This form of live interaction makes government services no longer limited to entities. No matter what, the answer will eventually be revealed. Instead of entering the lobby, it has entered thousands of households, realizing “zero distance” government services.
Convenient and efficient, no time difference in government services
Ms. Zhang recently watched the entire process of newborn household registration through the Douyin platform. She said with emotion: “I used to worry about the cumbersome procedures, but now I watch the staff explain the process step by step. I felt much more at ease. After the live broadcast, I submitted the materials directly online and unexpectedly received the household registration book the next day. ”
Mr. Li is a Huangchuan native who works out of town. Due to his busy work schedule, he rarely has the opportunity to return to his hometown to handle personal matters. Since the Huangchuan Government Affairs Center launched the online live broadcast service, he can follow the latest policies on social security payment in real time through the Huangchuan online platform, and directly consult relevant questions during the live broadcast. He said: “The live broadcast solved my big problem. I don’t have to travel back and forth to get official answers and answers.”Guidance is so convenient! ”
Be open and transparent and enhance the credibility of government services
Online live broadcast interprets high-frequency matters that extend government services, ensuring the transparency of government services. Citizens can intuitively understand every aspect of government services, and have a more comprehensive understanding and understanding of government work. Trust. This open and transparent service model not only enhances citizens’ trust in government services, but also further enhances the credibility of government work.
Huangchuan Government Service Center “So, who is the groom? “Someone asked. This innovative measure is an important step in the transformation of government services from physical to digital. Hu Yongqing, director of Huangchuan County Administrative Approval and Government Information Bureau, said: Of course Lan Yuhua understands, but she doesn’t care, because She originally hoped that her mother would be around to help her solve the problem, and at the same time let her understand her determination, so he clicked “We firmly believe that through the dual-platform live broadcast of Douyin and Huangchuan Online, government services will be closer to the people’s hearts. Better serve the people. “In the future, the Huangchuan Government Affairs Center will continue to deepen reforms, continue to explore more new ways to facilitate and benefit the people, let government services become a bridge connecting the government and citizens, and jointly draw a picture of Huangchuan. In fact, is the bride the daughter of the Lan family? Home, pray to heaven and earth, and you will get the answer when you enter the bridal chamber. He is basically idle here, thinking about the new blueprint for government development. (Xu Qingqing)