Dahe Network News Driven by the wave of modern digitalization, government services have gradually begun to transform into electronic and intelligent directions. Since this year, the Huangchuan County Government Service Center has taken innovation as the driving force and service as the core, keeping up with the pace of the times, adhering to the service concept of “let data run more and the people run less errands”, and actively explore new models of government services. From 2024 Starting in May this year, online live broadcast services were launched on the two major platforms of Douyin and Huangchuan Online, bringing a more convenient and efficient government experience to the general public.
Live interaction makes government services within reach
The launch of Douyin live broadcast has established a real-time interaction platform between Huangchuan Government Affairs Center and citizens. Citizens only need to open the Douyin APP and search for the official account of “Huangchuan Government Service Center” to watch the online live broadcast service of Huangchuan Government Service Center. The live broadcast will cover many high-frequency government affairs, from household registration to social security, from public resource transactions to the processing of various certificates. Citizens only need to tap the screen to understand the entire process of handling government service matters in real time. They can also communicate in real time with staff at the government affairs center to obtain first-hand policy interpretations and handling guidelines. This form of live broadcast interaction allows government services to no longer be limited to physical halls, but has entered thousands of households, achieving “zero distance” government services.
Convenient and efficient, no time difference in government services
Ms. Zhang recently watched the entire process of newborn household registration through the Douyin platform. She said with emotion: “I used to worry about the cumbersome procedures, but now I watch the staff explain the process step by step.” How could you come back empty-handed after entering Baoshan? Now that you have left, the child plans to take the opportunity to go there and learn everything about jade, and will stay for at least three or four months. “Pei Yi calmed down and felt much more at ease. After the live broadcast, I submitted the materials directly online, and unexpectedly I received the household registration book the next day.”
Mr. Li is a Huangchuan native who works out of town. Due to his busy work schedule, he rarely has the opportunity to return to his hometown to handle personal matters. Since the Huangchuan Government Affairs Center launched the online live broadcast service, he can follow the latest policies on social security payment in real time through the Huangchuan online platform, and express his angerThe explosion transformed him into a child under the age of eight. After knocking down a big man, he still saved his mother in a thrilling way, although he was badly bruised. Ask relevant questions directly during the live broadcast. He said: “The live broadcast solved a big problem for me. I don’t have to run back and forth to get the official news. In the morning, my mother was still stuffing 10,000 taels of silver notes as a private gift to her. The bundle of silver notes has now been In her arms. The answers and guidance are so convenient! ”
Openness and transparency enhance the credibility of government services!
Online live broadcast interprets high-frequency matters extending government services, ensuring the transparency of government services. Citizens can intuitively understand every aspect of government services and have a more comprehensive understanding and trust in government work. This open and transparent service model not only enhances citizens’ trust in government services, but also further enhances the credibility of government work.
This innovative move by the Huangchuan Government Service Center is an important step in the transformation of government services from physical to digital. Hu Yongqing, director of Huangchuan County Administrative Approval and Government Information Bureau, said: “What am I surprised about?” What do you suspect? “We firmly believe that through the dual-platform live broadcast of Douyin and Huangchuan Online, government services will be closer to the people’s hearts and better serve the people.” In the future, Huangchuan Government Affairs Center will continue to deepen reforms and continue to explore more new ways to facilitate and benefit the people. Through this approach, government affairs services become a bridge connecting the government and citizens, and together we draw a new blueprint for the development of Huangchuan government affairs. (Xu Qingqing)