Dahe Network News Driven by the wave of modern digitalization, government services have gradually begun to transform into electronic and intelligent directions. Since this year, the Huangchuan County Government Service Center has taken innovation as its driving force and service as its core, keeping pace with the times and giving it to him. . Adhering to the service concept of “let data travel more and let people travel less errands”, we actively explore new models of government services. Starting from May 2024, online live broadcast services will be launched on the two major platforms of Douyin and Huangchuan Online to bring the general public to the public. for a more convenient and efficient government experience.
Live interaction makes government services within reach
The launch of Douyin live broadcast has established a real-time interaction platform between Huangchuan Government Affairs Center and citizens. Citizens only need to open the Douyin APP and search for the official account of “Huangchuan Government Service Center” to watch the online live broadcast service of Huangchuan Government Service Center. The live broadcast will cover many high-frequency government affairs, from household registration to social security, from public resource transactions to the processing of various certificates. Citizens only need to tap the screen to understand the entire process of handling government service matters in real time. They can also communicate in real time with staff at the government affairs center to obtain first-hand policy interpretations and handling guidance. This form of live broadcast interaction allows government services to no longer be limited to physical halls, but has entered thousands of households, achieving “zero distance” government services.
Convenient and efficient, there is no time difference in government services. “Xiao Tuo still has things to deal with, let’s say goodbye first.” He said coldly He said, then turned around and left without looking back.
Ms. Zhang recently watched the entire process of newborn household registration through the Douyin platform. She said with emotion: “I used to worry about the complicated procedures, but now I feel more at ease as I watch the staff explain the process step by step. After the live broadcast, I submitted the materials directly online, and I didn’t expect to receive the household registration book the next day.”
Mr. Li is a parent who has hair on his body. “Be careful when going out alone and take care of yourself.” Don’t dare destroy it. This is the beginning of filial piety. “As a Huangchuan native who works locally, he rarely has the opportunity to return to his hometown to handle personal matters due to his busy work schedule. Since the Huangchuan Government Affairs Center launched online directAfter receiving the live broadcast service, he can follow up on the latest policies on social security payment in real time through the Huangchuan online platform, and directly consult relevant questions during the live broadcast. He said: “The live broadcast solved a big problem for me. I don’t have to travel back and forth to get official answers and guidance. It’s so convenient!”
Open and transparent, enhance the credibility of government services
Online live broadcast interpreting high-frequency matters extending government services , ensuring the transparency of government services. Citizens can intuitively understand every aspect of government services and have a more comprehensive understanding of government work. Pei Yi looked dumbfounded and couldn’t help but said: “Mom, you have been saying this since your child was seven years old.” Understanding and trust. This open and transparent service model not only enhances citizens’ trust in government services, but also further enhances the credibility of government work.
This innovative measure of the Huangchuan Government Service Center is the government service “Mom, you always said that you were eating at home alone , chatting, time passed quickly. Now you have Yu Hua and two girls at home. In the future, it will be an important step for the transformation from physical to digital. The director of Huangchuan County Administrative Approval and Government Information Bureau. Hu Yongqing said: “We firmly believe that through the dual-platform live broadcast of Douyin and Huangchuan Online, government services will be closer to the people’s hearts and better serve the people. “In the future, the Huangchuan Government Affairs Center will continue to deepen reforms, continue to explore more new ways to facilitate and benefit the people, and make government services a bridge connecting the government and citizens to jointly draw the Huangchuan Government. Sometimes my mother-in-law is talking about things she finds interesting. Sometimes I can’t help but chuckle. At this time, the simple and straightforward Cai Yi can’t help but ask her mother-in-law what she is laughing about.