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It has been one year since the implementation of the duty-free “purchase and pick-up” and “guarantee and pick-up” delivery methods on Hainan IslandsSugar daddy, the number of items purchased through the two methods exceeded 4.3 million, and the shopping amount exceeded 4 billion yuan. The new pickup method provides consumers with more convenience, effectively stimulates consumption vitality, and also injects momentum into the development of the offshore duty-free industry.
During the Qingming Festival that just passed, Sanya International Duty Free City was packed with people. At a toy duty-free counter, the salesperson told reporters the most impressive change in the past year: “There are obviously fewer children crying in the store.”
Seeing the reporter’s surprise, the salesperson smiled and explained: “Many When children see a toy they like, they want to own it immediately. However, in the past, we could only wait until we left the island to pick up the goods. Some children would cry and parents would hesitate to buy them. After “buy now and pick up now”, our sales have increased. The customer family was happy when they left the store.”
Starting from April 1, 2023, Hainan Islands Duty Free has added “Purchase and Pick Up” and “Guarantee and Pick Up” delivery methods, and the unit price is not affected. For outlying island duty-free products exceeding 20,000 yuan (exclusive) and included in the policy list, you can choose the “buy now and pick up” method according to the purchase limit per person per category; for outlying island duty-free products with a unit price exceeding 50,000 yuan (inclusive) The goods can be picked up by “Guaranteed Pickup” method.
After the policy was implemented, many tourists experienced the satisfaction of “trying out” duty-free shopping on outlying islands. Over the past year, what new experiences have the new pickup methods brought to consumers? What new changes will it bring to the enterprise? How can Hainan use policy advantages to further stimulate consumption vitality?
Sales are even hotter
“Now even if the flight takes off in the afternoon, you can still buy it at noon”
On the morning of the first day of the Tomb Sweeping Day holiday, queues have already formed at the checkout counters of some stores in Sanya International Duty Free City. The reporter saw that after a customer selects “Purchase Now and Pick Up”, the entire process of verifying information, paying and picking up the goods takes no more than 30 seconds. “Look Escort manila, you have already put on the glasses you just bought!” Ms. Li, a foreign tourist, showed to reporters, “As soon as the plane landed, I I rushed over and bought sunglasses. Taking into account the discounts and coupons, I saved a lot of money, and I could unpack them on the spot and use them immediately.”
There is a “Ready Now” sign on every counter in the duty-free city. “Purchase and pick up” tips for 15 categories, including milk powder, toys, perfume, Sugar daddy make-upEscort manilaetc. “Tourists who come to Hainan during the holidays are mainly families, and the 15 categories cover family Sugar daddy and family outingsPinay escortA variety of convenient and practical duty-free products in travel scenarios.” said Liao Junye, deputy sales manager of duty-free shops in Sanya of China Duty Free Group.
The “buy now and pick up” method not only meets the consumption needs of tourists during their stay in Hainan, but also gives tourists more time for shopping. Previously, due to the Escort time limit for goods delivery, tourists needed to complete their shopping 6 hours before leaving the island, and 24 hours for crossing the city. “Now even if the flight takes off in the afternoon, you can still buy it at noon.” said Ms. Yan, who often travels from Guangdong to Hainan on business.
Liao Junye told reporters that the new way of picking up goods has also played a role in diverting traffic. At present, the conversion rate of entering the store in Sanya International Duty Free City has increased to more than 90%, and the number of shoppers has increased significantly.
Policies are lively and consumption is booming. Escort manila According to Haikou Customs statistics, since the implementation of the new policy one year ago, the number of items purchased through the two new delivery methods has exceeded 4.3 million, and the shopping amount has exceeded 40Escort billion, of which “Escort The total sales volume of “buy now, pick up now” exceeded 3.9 billion yuan, and the total sales volume of “guaranteed pick up now” exceeded 87 million yuan.
In terms of sales amount, why is there a big gap between the two delivery methods?
Wu Hao, deputy section chief of the Duty Free Goods Supervision Section of Sanya Customs, which is affiliated with Haikou Customs, explained that the value of a single item of “guaranteed instant delivery” is high and the total volume is relatively small. “Guarantee and pick up” is a Manila escort supplementary method to “buy now and pick up”. When tourists leave the island for less than 6 hoursManila escort If you want to buy valuable duty-free goods exceeding NT$50,000 and carry them with you, you can pay a deposit first to pick up the goods. The goods will be inspected by the port customs when leaving the island.returned later. “A combination of multiple delivery methods is conducive to better meeting consumer needs.” Wu Hao said.
With the help of the new policy, in the past year, the 12 outlying island duty-free shops in Hainan have been fully occupiedEscort Attract customersEscort manila. Since last year, Haikou, Sanya and other places have successively issued multiple rounds of duty-free consumption vouchers for outlying islands, covering supermarkets, retail, catering, electronics, etc. products and many other popular categories, effectively activating the consumer market.
According to statistics, during the three-day Tomb Sweeping Day holiday this year, Haikou Customs supervised a total of 271 million yuan in duty-free sales on Hainan’s outlying islands, 47,000 shoppers, 278,000 items of shopping, and per capita consumption of 5,767 yuan.
More adequate protection
“Goods are diverted in advance, and the mode and speed of logistics turnover are significantly optimized”
“In the past, when there was a lot of goods, there was almost nowhere to go in the warehouse, and the packed cartons were almost piled up to the ceiling!” Pan Tianqing, deputy manager of the sorting and distribution center of China Duty Free Shipping Hainan Operation Center, clearly felt the changes brought about by the new way of picking up goods. “Some hot-selling products were bought by customers as soon as they were put on the shelves. The goods were diverted in advance, and the logistics turnover model and speed were significantly optimized.”
Collect goods at Sanya Hailv Duty Free City Warehouse manager Ji Cuijiao and her colleagues are busy loading the packed goods into the truck. Ji Cuijiao told reporters that the store’s “port pick-up” business is handled by a specialized operating company at the pick-up point, and warehousing, logistics, labor costs and order volume are directly linked. Today, nearly 30% less goods are delivered to the port, and the cost for companies to purchase services has also been reduced.
After the logistics efficiency was increased, some personnel of the company shifted from the logistics side to the sales side, and “one increase and one decrease” further improved the service level. At Sanya International Duty Free City, every holiday, companies will send more manpower to reduce customer queue time; at the port pick-up point, goods are diverted in advance, and the queue waiting situation has also been improved.
Based on the needs of policy implementation, regulatory authorities have simultaneously optimized the regulatory process to help enterprises speed up their operations.
Wu Hao introduced that before April 1 last year, the customs upgraded the duty-free shopping supervision system for tourists from Hainan’s outlying islands. mark, and at the same time Sugar daddy, a ‘guaranteed instant pick-up’ verification module is added.ref=”https://philippines-sugar.net/”>Pinay escortThe island port has set up 7 physical inspection points to handle the inspection business efficiently. At present, all supervisions are stable and orderly. ”
More than two months after the implementation of the new policy for picking up goods, a reform measure of Haikou Customs – centralized document review has also been officially implemented. WhatSugar daddy Is the review of orders centralized? The review work of the entire island’s duty-free shops, such as entry and exit, and filing, is gathered into one section of the Sanya Customs Duty Free Supervision Department. 12 duty-free shops on outlying islands share a filing system with unified standards , paperless office. “Currently, Corey accepts a total of 540,000 duty-free goods registration and entry and exit approval orders, and reviews about 2,000 applications of various types every day, increasing the order review efficiency by 50%. “Wu Hao said.
“Since the implementation of the centralized order review reform, the review time for single-invoice duty-free goods registration has been shortened to 2 to 3 minutes, and the review time for entry and exit approval orders has been shortened to 3 to 5 minutes. Wang Hongsheng, deputy general manager of China Duty Free Group, said that after “buy now and pick up”, the demand for “hot-selling” products is greater. Now the order review standards are unified, and companies do not need to set up dedicated posts to submit paper documents, effectively ensuring the timeliness of putting them on shelves. , reducing operating costs
Broader space
“The duty-free industry in Hainan’s outlying islands still has huge potential to be tapped”
Over the past year, the new pickup policy has improved consumers’ shopping experience. At the same time, the interview Manila escort There are still tourists who report that the number of items required for “buy now and pick up” is small and the purchase is “not satisfying”.
It is understood that among the 15 categories of goods currently included in the “buy now and pick up” list, the purchase is restricted. The largest number of items is cosmetics, with a quantity of 5 items, and most other items are limited to 1 item. This leads to the fact that among the 5 delivery methods available for duty-free in Hainan Islands, “Purchase now and pick up” Pinay escortThe volume of “guaranteed instant pick-up” products only accounts for about 10% of the total.
Liu Feng, director of the Free Trade Port Research Center with Chinese Characteristics at Hainan Normal University, analyzed that considering When it comes to risk prevention and control issues such as “set-up purchasing”, the liberalization of policies requires a process. “Over the past year, relevant departments have continued to promote special operations to crack down on ‘set-up purchasing’ smuggling, and have achieved positive results. As the management system becomes more and more perfect, If policies can be optimized and adjusted in a timely manner, consumers will have a stronger sense of gain. Liu Feng said.
Haikou Customs Deputy Commissioner Zhao JunlunjiePinay escort said that in 2023, the customs jointly launched a special operation with departments within Hainan Province to crack down on outlying island duty-free “contract purchases”. More than 1,800 cases were investigated throughout the year, with a case value exceeding 600 million yuan, and a total of more than 20,000 people were prosecuted. The violators will be prohibited from enjoying the off-island tax-free policy for three years. “We will continue to increase follow-up supervision such as audits to strengthen the policyManila escortIn-depth implementation, optimization and adjustment provide guarantee. “Escort Zhao Junlun said.
Many industry insiders said that Hainan’s offshore island tax-free policy has been implemented since April 2011Sugar daddy Since its implementation in March, after many adjustments, there are more categories, higher limits, and more convenient delivery methods. The policy content has continued to increase, stimulating consumption. Vitality has also injected momentum into the development of the offshore duty-free industry. At present, the duty-free business area in Hainan’s offshore islands exceeds 500,000 square meters, and the number of brands Escort manila There are more than 1,500 items on sale, with about 150,000 products on sale, and the cumulative shopping amount has exceeded 222 billion yuan.
LiuSugar daddyFeng suggested that while making good use of policies, Hainan should also create more consumption scenarios and enrich the supply of the outlying island duty-free marketSugar daddy “For example, the tourist highway stations around the island are themselves Sugar daddy consumption terminals. Duty-free companies may consider layout and continue to promote duty-free brands and varieties in outlying islands. In line with the “three synchronizations” of prices, Hainan’s outlying island duty-free industry still has huge potential to be tapped. ”