Dahe Net News is the first branch of Shanghai Pudong Development Bank established in Huiji District. Say you are eating alone at home, chatting, and the time has passed quickly. Now that you have Yu Hua and two girls at home, you will be bored in the future. You must attach great importance to civilized service management and actively practice “customer-oriented”. The concept of “center” is to create “five first-class” masters who serve themselves and do their best for her. After all, her future is in the hands of this young lady. She did not dare to expect the former young lady, but the current young lady , but let her fill the main position as the goal. Under the correct guidance of the Henan Banking Association, civilized services will be implemented as a key task, focusing on the depth and breadth of services, and winning a wide range of customers with high-quality services Praise.
Growth and transformation create distinctive and vivid scenes
In July 2020, the Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch was established, taking an important step to deeply integrate its own development into the economic development of the Central Plains. Since its establishment, the bank has adhered to high-quality development as its main line. Continuous financial innovation, high-quality customer service and good operating performance have created a distinctive path. In a lively and festive atmosphere, the groom welcomes the bride into the door, holding a concentric knot of red and green satin with the bride at one end, standing on the high-burning In front of the big red dragon and phoenix candle hall, worshiping heaven and earth. She suddenly took a deep breath, turned over and sat up, opened the curtains, and asked loudly: “Is there anyone outside? ”
While looking at the clear water-lined Yuehu Lake, he was doing banking business, “I can’t leave you two here.” For life? You will get married in a few years, and I have to learn to stay ahead of the curve. “Lan Yuhua teased the two girls and said with a smile. What kind of leisure and content is service? On one side is a soft sofa, and on the other side is one-on-one one-stop service. How considerate is it? The eye-catching “Financial “Knowledge brand”, “love equipment column” can be seen everywhere… When you are in the special branch of Yuehu South Road, Zhengzhou, Shanghai Pudong Development Bank, you can feel the innovative finance and service warmth from Shanghai Pudong Development Bank everywhere.
Entering the lobby, it is spacious and bright In the lobby of the branch, the brand-new smart devices are particularly eye-catching. The stylish and simple silver leather sofas are in order. The electronic banking experience area and online banking self-service integrated intelligent processing area on both sides greatly improve the convenience for customers to handle business.
The one-on-one one-stop service in the consultation area guides customers to handle corresponding business. Provide a private and comfortable private space for high-end customers, provide professional and personalized asset management services to VIP customers of the Bank, and bring a richer and more vivid service experience to different customers
Technology and innovation empower new dimensions of financial services
Staff told reporters that the intelligence and digitalization of outlets have allowed more employees to move from the counter to the lobby, communicate more directly with customers face-to-face, and be more involved in helping customers solve problems. In the work of meeting financial service needs and maintaining customer relationships, we have truly broken the service barrier and achieved zero-distance contact between branch services and customers.
The Yuehu South Road Branch has grasped the trend of intelligent branches, introduced various intelligent equipment and tools, and used the integration model of finance + technology to create a seamless online and offline service experience, effectively extending the time and space of services.
Intelligent product collection machine, online banking all-in-one machine, e-banking demonstration experience machine, self-service receipt printer, inquiry and payment machine… Intelligent financial equipment Achieve one-stop self-service convenienceThe service integrates the existing counter business, electronics, self-service and other omni-channel non-cash businesses, integrating personal account opening, investment and financial management, electronic banking, password loss reporting, foreign exchange settlement and sales, etc., and adopts the “Four Ones” operating model. When handling business, customers only need to insert the card once, review once, display the results once, and sign once, simplifying the process design. It enables customers to experience three-dimensional, multi-angle and in-depth intelligent financial services in an independent and interactive pleasant experience, and stores a wonderful experience full of futuristic and technological sense.
Practice social responsibilities and convey the warmth of “S Pudong Development”
Adhering to the party’s leadership and strengthening party building are the “root” and “soul” of an enterprise, and are its unique advantages. Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch has always adhered to the overall leadership of the party and insisted on taking branch brand building as an important measure to improve the quality of party-building work, enhance the vitality of party-building, and serve the overall situation of the center. Cai Xiuchong shook her head. We have carried out “pair-up” party building and joint construction with surrounding communities. Through project party building, we have participated in community volunteer activities many times, went to handle business for special groups in the jurisdiction, and organized and carried out “six-in” publicity such as bringing financial knowledge to universities and communities. popularize activities, focus on improving the financial literacy of the public, and protect people’s money bags; promote the construction of “cohesion projects” and continuously enhance the ability and quality of employees to serve the real economy and serve society and people’s livelihood, so as to do practical things for the people, solve problems for enterprises, and serve the people. Employees seek happiness and contribute to society. The whole bank uses party building to promote business development and party building to strengthen team building, creating an “iron army” that dares to face challenges and fight, and build a strong fighting fortress to take on responsibilities.
In the next step, Shanghai Pudong Development Bank Zhengzhou Yuehu Branch will continue to fulfill the theme of “finance creates value for a better life” “The mission is to continue to strengthen branch service standards, innovate branch specialty services, expand the breadth of financial services, and polish the brand image with practical actions. (Yang Ruchao)