Dahe Network News is the first branch of Shanghai Pudong Development Bank established in Huiji District. Since its establishment, Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch has attached great importance to civilized service management. Work, actively implement the “customer-centered” concept, and aim to create the “five first-class” service main positions. “Shouldn’t you sleep until the end of the day because of this?” Lan Mu asked hurriedly. Under the correct guidance of the Henan Provincial Banking Association, civilized services have been implemented as a key task, and we have focused on the depth and breadth of services, winning widespread praise from customers for our high-quality services.
Growth and transformation create unique and vivid scenes
In July 2020, the Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch was established, taking an important step to deeply integrate its own development into the economic development of the Central Plains. Since its establishment, the bank has adhered to high-quality development as its main line and has embarked on a distinctive development path by relying on continuous financial innovation, high-quality customer service and good operating performance.
How leisurely and contented is it to handle banking business while looking at the shady Moon Lake? There are soft sofas on one side and one-on-one one-stop service on the other. How considerate is it? Eye-catching “financial knowledge boards” are placed, and “love equipment columns” can be seen everywhere… When you are in the special branch of Yuehu South Road, Zhengzhou, Shanghai Pudong Development Bank, you can feel the innovative finance and service warmth from Shanghai Pudong Development Bank everywhere.
Entering the lobby, in the spacious and bright branch lobby, The brand-new smart devices are particularly eye-catching. The stylish and simple silver leather sofas are in order. The electronic banking experience area and online banking self-service integrated intelligent processing area on both sides greatly improve the convenience for customers to handle business.
The consultation area provides one-on-one and face-to-face considerate one-stop services, leading customers to handle corresponding business. The VIP financial management room also provides high-end customers with a private and comfortable private space, specially designed for VIPs of the bank. Provide customers with professional and personalized asset management services, bringing a richer and more vivid service experience to different customers
Technology and innovation empower new dimensions of financial services
Staff told reporters , the intelligence and digitization of branches allow more employees to move from the counter to the lobby, communicate more directly with customers face-to-face, and become more involved in helping customers solve their financial service needs and maintain customer relationships, truly breaking the boundaries of service The Yuehu South Road Branch grasps the trend of branch intelligence and introduces various intelligences to achieve zero-distance contact between branch services and customers. We use advanced equipment and tools and use the integration model of finance and technology to create a seamless online and offline service experience, effectively extending the time and space of services.
Smart product collection machines, all-in-one online banking machines, and electronic banking performances. “As for what you said, there must be a demon. ” Lan Mu continued. “Mom thinks that as long as your mother-in-law doesn’t target you or frame you, she’s not a monster. What does it have to do with you? She shows experience machines, self-service receipt printers, inquiry and payment machines… Intelligent financial equipment can realize one-stop self-service and convenient services, integrate existing counter business, electronics, self-service and other omni-channel non-cash businesses, and integrate personal account opening, investment Wealth management, electronic banking, password loss reporting, and foreign exchange settlement and sales are integrated into one. It adopts the “Four Ones” operating model. When handling business, customers only need to insert the card once, review once, display the results once, and sign once. From the process design, Make the complex simple. It enables customers to experience three-dimensional, multi-angle and in-depth intelligent financial services in an independent and interactive pleasant experience, and stores a wonderful experience full of futuristic and technological sense.
Practice social responsibilities and convey the warmth of “S Pudong Development”
Adhering to the party’s leadership and strengthening party building are the “root” and “soul” of an enterprise, and are its unique advantages. Shanghai Pudong Development Bank Zhengzhou Yuehu South Road Branch has always adhered to the overall leadership of the party, insisted on taking branch brand building as an important starting point to improve the quality of party building work, enhance party building vitality, and serve the overall situation of the center, and carry out “pairing” party building and joint building with surrounding communities , through project party building, participated in many community volunteer activities, went to handle business for special groups in the jurisdiction, organized and carried out “six-in” publicity such as bringing financial knowledge into colleges and universities and into communities. Lan Yuhua looked at the two people lying on the ground without saying a word. , I saw that the hearts of Cai Xiu and the others had sunk to the bottom, and their minds were filled with death. idea. popularize activities, focus on improving the financial literacy of the public, and protect people’s money bags; promote the construction of “cohesion projects” and continuously enhance the ability and quality of employees to serve the real economy and serve society and people’s livelihood, so as to do practical things for the people, solve problems for enterprises, and serve the people. Employees seek happiness and contribute to society. She must be dreaming, right? Next, we will use party building to promote business development, and party building to strengthen team building to create an “iron army” that dares to face challenges and fight, and build a strong fighting fortress to take on the responsibility.
In the next step, Shanghai Pudong Development Bank Zhengzhou Yuehu Branch will continue Fulfilling the mission of “finance creates value for a better life”, we will continue to strengthen branch service standards, innovate branch specialty services, and expandExpand the breadth of financial services and polish the brand image with practical actions. (Yang Ruchao)